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Client: any professional or capable natural person within the meaning of articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions.
Services: HENRY STEEVENS provides Clients with:
Content: All elements constituting the information present on the Site, in particular texts – images – videos.
Client Information: Hereinafter referred to as "Information(s)" which correspond to all personal data that may be held by HENRY STEEVENS for the management of your account, the management of the customer relationship, and for analysis and statistical purposes.
User: Internet user connecting to and using the aforementioned site.
Personal Information: "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law no. 78-17 of January 6, 1978).
The terms "personal data," "data subject," "processor," and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679).
Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, users of the website ravelee.com are informed of the identity of the various parties involved in its creation and monitoring:
Owner:
Ravelee published by HENRY STEEVENS
Legal Form: Individual entrepreneur (EI)
Phone number: +33 6 69 38 87 21
E-mail: contact@ravelee.com
Physical address: 102 Rue Grande Rue, 72000 Le Mans
FRANCE
Siren: 907 755 821
Siret: 907 755 821 00028
VAT Number: FR41907755821
Publication Manager: Steevens Henry – contact@ravelee.com. The publication manager is a legal entity.
Webmaster: Steevens Henry – contact@ravelee.com
Data Protection Officer: Steevens Henry – contact@ravelee.com
Host: Shopify Inc. Address: 151 O'Connor Street Ground Floor, Ottawa, Ontario, K2P 2L8, Canada Phone: 1-888-746-7439
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, assign, or exploit for their own account all or part of the elements or works of the Site.
Use of the ravelee.com site implies full and complete acceptance of the general terms and conditions of use described below. These terms of use may be modified or supplemented at any time, and users of the ravelee.com site are therefore invited to consult them regularly.
This website is normally accessible to users at all times. An interruption due to technical maintenance may, however, be decided by HENRY STEEVENS, who will then endeavor to communicate the dates and times of the intervention to users in advance. The ravelee.com website is updated regularly by HENRY STEEVENS, the person responsible. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to read them.
The purpose of the ravelee.com website is to provide information regarding all of the company's activities. HENRY STEEVENS strives to provide information that is as accurate as possible on the ravelee.com site. However, he cannot be held responsible for omissions, inaccuracies, and deficiencies in updating, whether caused by him or by third-party partners who provide this information.
All information indicated on the ravelee.com site is given for information purposes only and is subject to change. Furthermore, the information on the ravelee.com site is not exhaustive. It is given subject to modifications that may have been made since it was put online.
The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, which does not contain viruses and with a latest-generation, updated browser. The ravelee.com site is hosted by a service provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679).
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the possibility of interrupting the hosting service for the shortest possible durations, in particular for maintenance, improvement of its infrastructures, failure of its infrastructures, or if the Services generate traffic deemed abnormal.
HENRY STEEVENS and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines, or computer and telephony equipment linked in particular to network congestion preventing access to the server.
HENRY STEEVENS holds the usage rights to all elements accessible on the website, in particular texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written authorization of: HENRY STEEVENS.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
HENRY STEEVENS acts as the publisher of the site. HENRY STEEVENS is responsible for the quality and veracity of the content he publishes.
HENRY STEEVENS cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the ravelee.com website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or an incompatibility.
HENRY STEEVENS cannot also be held responsible for indirect damage (such as, for example, loss of market or loss of opportunity) resulting from the use of the ravelee.com site. Interactive spaces (possibility of asking questions in the contact area) are available to users. HENRY STEEVENS reserves the right to delete, without prior notice, any content posted in this space that would violate the legislation applicable in France, in particular the provisions relating to data protection. If applicable, HENRY STEEVENS also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, abusive, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).
The Client is informed of the regulations concerning marketing communication, the Law of June 21, 2014, for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: no. 2016-679).
For Personal Data collected as part of the creation of the User's personal account and their navigation on the Site, the controller of the Personal Data is: HENRY STEEVENS. RAVELEE is represented by HENRY STEEVENS, its legal representative.
As the controller of the data it collects, HENRY STEEVENS undertakes to respect the framework of the legal provisions in force. It is the Client's responsibility, in particular, to establish the purposes of their data processing, to provide their prospects and clients, from the collection of their consents, with full information on the processing of their personal data, and to maintain a register of processing that is consistent with reality. Whenever HENRY STEEVENS processes Personal Data, HENRY STEEVENS takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which HENRY STEEVENS processes them.
HENRY STEEVENS is likely to process all or part of the data:
to enable navigation on the Site and the management and traceability of the services ordered by the user: site connection and usage data, billing, order history, etc.
to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for navigation, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on ravelee.com: email address
to conduct communication campaigns (SMS, email): phone number, email address
HENRY STEEVENS does not market your personal data, which is therefore only used out of necessity or for statistical and analysis purposes.
In accordance with current European regulations, Users of ravelee.com have the following rights:
right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, and completeness of Users' data; right to block or erase Users' personal data (Article 17 of the GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication, or storage is prohibited
right to withdraw consent at any time (Article 13-2c GDPR)
right to limit the processing of Users' data (Article 18 GDPR)
right to object to the processing of Users' data (Article 21 GDPR)
right to the portability of the data that Users have provided, when these data are subject to automated processing based on their consent or a contract (Article 20 GDPR)
right to define the fate of Users' data after their death and to choose to whom HENRY STEEVENS will have to communicate (or not) their data to a third party that they will have previously designated
As soon as HENRY STEEVENS becomes aware of the death of a User and in the absence of instructions from them, HENRY STEEVENS undertakes to destroy their data, unless its retention proves necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how HENRY STEEVENS uses their Personal Data, request to rectify them, or opposes their processing, the User can contact ravelee.com in writing at the following address:
Steevens Henry
102 Rue Grande Rue, 72000 Le Mans, France
In this case, the User must indicate the Personal Data that they would like ravelee.com to correct, update, or delete, by identifying themselves precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on HENRY STEEVENS by law, particularly with regard to the conservation or archiving of documents. Finally, Users of ravelee.com may file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).
HENRY STEEVENS is prohibited from processing, hosting, or transferring the Information collected on its Clients to a country located outside the European Union or recognized as "inadequate" by the European Commission without first informing the client. However, HENRY STEEVENS remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).
HENRY STEEVENS undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Client's Information is brought to the attention of HENRY STEEVENS, the latter must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, HENRY STEEVENS does not collect any "sensitive data."
The User's Personal Data may be processed by subsidiaries of HENRY STEEVENS and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to the data of Users of ravelee.com are mainly our customer service agents.
Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot, therefore, guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and providing them with all the information necessary to help them comply with their own regulatory reporting obligations.
No personal information of the user of the ravelee.com site is published without the user's knowledge, nor exchanged, transferred, assigned, or sold on any medium to third parties. Only the hypothesis of the acquisition of ravelee.com and its rights would allow the transmission of such information to the prospective purchaser, who would in turn be bound by the same obligation to store and modify data with respect to the user of the ravelee.com site.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, ravelee.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, HENRY STEEVENS takes all reasonable measures to protect it against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.
The ravelee.com site contains a certain number of hypertext links to other sites, set up with the authorization of HENRY STEEVENS. However, HENRY STEEVENS does not have the possibility of checking the content of the sites thus visited, and consequently will not assume any responsibility for this.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time, free of charge, using the deactivation options offered to you and summarized below, bearing in mind that this may reduce or prevent accessibility to all or part of the Services offered by ravelee.com.
A “cookie” is a small information file sent to the User's browser and saved within the User's terminal (e.g., computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, as well as the date and time of access. Cookies are in no way likely to damage the User's terminal.
HENRY STEEVENS may process the User's information regarding their visit to the Site, such as the pages consulted and the searches performed. This information allows HENRY STEEVENS to improve the content of the Site and the User's navigation.
As Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not they wish to accept them so that Cookies are saved in the terminal or, conversely, that they are rejected, either systematically or according to their issuer. The User can also configure their browser software so that the acceptance or refusal of Cookies is proposed to them occasionally, before a Cookie is likely to be saved in their terminal. HENRY STEEVENS informs the User that, in this case, it may be that the functionalities of their browser software are not all available.
If the User refuses the registration of Cookies in their terminal or browser, or if the User deletes those registered there, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when HENRY STEEVENS or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.
Where applicable, HENRY STEEVENS declines all responsibility for the consequences related to the degraded operation of the Site and any services possibly offered by ravelee.com, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for HENRY STEEVENS to save or consult the Cookies necessary for their operation due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow the User to know how to modify their wishes in terms of Cookies.
At any time, the User can choose to express and modify their wishes regarding Cookies. HENRY STEEVENS may also call upon the services of external providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn, and Google Plus appearing on the ravelee.com Site or in its mobile application and if the User has accepted the deposit of cookies by continuing their navigation on the website or mobile application of ravelee.com, Twitter, Facebook, LinkedIn, and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only deposited on your terminals if you consent to them by continuing your navigation on the website or mobile application of ravelee.com. At any time, the User may nevertheless revoke their consent for HENRY STEEVENS to deposit this type of cookie.
HENRY STEEVENS may occasionally employ Internet tags (also called “tags,” or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing internet users to access the Site, and on the various pages of the latter.
This technology allows HENRY STEEVENS to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may possibly collect information on visitors to the Site and other websites through these tags, compile reports on the activity of the Site for HENRY STEEVENS, and provide other services relating to the use of it and the Internet.
Any dispute in connection with the use of the ravelee.com site is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is attributed to the competent courts of Le Mans.